So sooo sad. No one's fault even with the missed appointments. Certainly sounds like a misunderstanding of the health care system and new immigrant status. My heart goes out to them.
This is so very very sad. And as new immigrants, they will be so alone to deal with this. Awful.
How tragic. And even more so that people want to be able to lay blame somewhere. Can't they just say a prayer fit the new parents who just lost their son?
So sad! Especially as it sounds like it could have been preventable. Too sad. My heart hurts for them.